Starting Monday 20 April, green bins will temporarily be collected every two weeks.
The coronavirus continues to impact on our ability to provide a full waste and recycling service, due to an ongoing shortage of staff. The fortnightly green bin service is only possible due to the current levels of staff in work, so we ask that you bear with us during this difficult time.
Green bins should be presented for collection on your scheduled recycling bin day only. Please do not present your green bin on your scheduled grey bin day.
Please follow the advice below:
Place your scheduled blue, black or grey bins out for collection as normal by 6.30am on your usual collection day - check your bin collection calendar.
On your scheduled grey bin day - only put out your grey bin for collection.
On your recycling bin day - put out your scheduled recycling bin (black or blue) and your green bin / green street caddy
If you have more than one green bin, we will only empty a maximum of two green bins presented for collection per household.
We will try our best to empty your green bin or green street caddy. However should we not collect your green bin or caddy, please bring it back in. We are unable to return until your next scheduled recycling bin day.
Please put food and garden waste in your green bin.
With our resources stretched, any waste that is left to the side or on top of your bins will not be accepted.
Only contact us to report a missed collection of your blue, black or grey bins during this period. Missed green bins cannot be logged.